How GAP Consulting doubled cash flow with a no-code client portal

The Challenge

As a consultancy focused on helping businesses scale effectively, GAP understood the importance of efficient process. Yet they found themselves facing internal bottlenecks that slowed project delivery and made it harder to maintain financial consistency.

GAP was experiencing reduced cash flow due to delays in the process of producing deliverables for a client. Once defined, deliverables had to be reviewed and approved by the client, followed by invoicing, and finally, seeking approval from the client for the next round of deliverables.

“We struggled with delayed feedback and prolonged project cycles, directly impacting cash flow and trust with our clients.”

This process resulted in the need for frequent face-to-face meetings with clients that required lengthy coordination, which would often result in revisions and further delays in the process.

As a result, they needed a method to deliver solutions asynchronously while, in parallel, billing the client automatically on a predefined periodic basis. This approach would allow them to work continuously while also billing consistently.

Existing tools couldn’t offer the scalability or customization needed for seamless collaboration, leaving GAP searching for a better solution.

The Solution

Introducing Rowmesh transformed GAP’s workflows. They now use Rowmesh as both a billing and accounts receivable tool as well as a client service delivery and collaboration tool.

The solution they’ve built enables faster releases of deliverables, asynchronous client review & feedback on those deliverables, and the introduction of automated billing cycles.

“Rowmesh bridged the gap between developers and clients, ensuring transparency, reducing delays, and building trust.”

The GAP Consulting team has also experienced fewer delays in receiving real-time client feedback, improved transparency in project tracking, and greater predictability in billing forecasts.

With the help of the Rowmesh platform, GAP Consulting now provides their clients with a user-friendly portal that enables them to review project details, collaborate with the GAP team directly, and quickly approve each deliverable as it is released.

The automated notification system instantly alerts clients when work is ready for review, allowing the GAP team to accelerate project delivery and increase throughput.

Finally, the increased transparency facilitated through this solution also means the status of all receivables can be viewed and payments can be expedited where necessary - improving cash flow and reducing financial uncertainty.

“With Rowmesh, we doubled cash flow, reduced delays, and created a unique selling point for winning new clients.”

The Results

The adoption of Rowmesh has been transformative for GAP Consulting.

Cash Flow Doubled: Bi-weekly billing cycles, supported by the client portal and transparent project tracking, accelerated revenue collection and minimized delays.

50% Increase in Billable Hours: Improved workflows allowed GAP to take on more projects, boosting productivity and revenue.

Reduced Project Cycle Times: Continuous client feedback streamlined processes, minimized rework, and improved efficiency.

Enhanced Forecasting and Scalability: Pivot tables and roll-ups provided robust forecasting capabilities, supporting resource planning and sustained growth. Rowmesh’s cost-effective pricing model for external users further solidified its value.

Now, Rowmesh provides a critical competitive edge for GAP, helping them win new business by showcasing the platform’s capabilities during sales pitches.