How Fergmar Enterprises cut payment approvals from two weeks to two days

The Company

Fergmar Enterprises, with 130 employees, is an established real estate firm. They started 15 years ago as a small investment company and now they have grown to one of the largest Real Estate firms in South Texas covering a broad range of activities including investment, development and leasing.

Their primary use case for Rowmesh is to manage payment approvals for the many contractors hired across their portfolio of properties on the market and under construction.

“User-friendly and appealing solution to no-code development. Rowmesh excels at being a very user-friendly and appealing solution to no-code development, integrating with Airtable, and making it all work.”

The Challenge

Before Rowmesh, Fergmar Enterprises greatly struggled with communication across their many teams.

One critical area of their business that suffered the most was payment approvals. The process was very manual and often involved manually passing pieces of paper between desks. This often resulted in contractors not getting paid on schedule because their bills had been misplaced.

What Fergmar desperately needed was a system to collect, manage and approve these contractor payments. They tried using Google Sheets, but it was not suitable for an approval system where it was necessary to control user access.

This led them to using Airtable, however, the experience was not user-friendly for the variety of stakeholders that would need to interact with the data - including some less tech-savvy users.

After trying other frontend solutions that couldn’t quite achieve the customization they were looking for, Fergmar found the perfect solution in Rowmesh.

“The communication with Rowmesh's team is quite impressive, with responses arriving within two hours or one hour from anyone in Slack.”

The Solution

Now, Fergmar Enterprises uses Rowmesh to track payment requests by business unit, project and payee. Using the action buttons feature, they have been able to create a five-tier approval system from employees up to managers and executives. They were able to achieve the level of customization needed to fit their process perfectly.

Specific features that drew them to Rowmesh include the ability to have full-width tables, control access levels, and action buttons.

“The ultimate benefit of adopting Rowmesh is that what used to take two weeks to approve and process payments now takes just two days.”

The Results

The ultimate benefit of adopting Rowmesh had been a complete transformation of their payment approval process.

Due to this initial success, Fergmar started to use Rowmesh across other areas of their business. They now manage properties, contractors, vendors and update projects in their Rowmesh app.

If you’re interested in seeing how Rowmesh could help your real estate business, start a free trial today or get in touch.